At Nescol Utilities, clarity and trust guide every interaction.

These Terms and Conditions, together with any other documents referred to herein, set out the terms of use under which you may use our website, www.nescolutilities.com ("Our Site"). Please read these Terms and Conditions carefully and ensure that you understand them.

By using Our Site, you agree to comply with and be bound by these Terms and Conditions. If you do not agree, you must stop using Our Site immediately.

1. Definitions and Interpretation

• Content: Any text, images, audio, video, scripts, code, software, databases, or other information appearing on Our Site.
• System: Any online communications facility we provide, including contact forms, email, or live chat.
• We/Us/Our: NEIL & NESCOL LTD, a company registered in Scotland SC679848, with its registered office at 3/2, 28 Ancroft Street, Glasgow, Scotland, G20 7HU.

2. Information About Us

Our Site, www.nescolutilities.com, is owned and operated by NEIL & NESCOL LTD.

3. Access to Our Site

• Access is free of charge.
• You are responsible for making arrangements to access Our Site.
• Access is provided "as is" and "as available." We may alter, suspend, or discontinue Our Site at any time without liability.

4. Intellectual Property Rights

• All Content belongs to or is licensed by Us.
• You may not reproduce, copy, or distribute Content without written permission.
• You may view, download, and print pages for personal or business use, provided our ownership is acknowledged.
• Commercial use requires a licence.

5. Links to Our Site

You may link to Our Site if:

• It is fair and legal.
• It does not suggest endorsement where none exists.
• It does not damage our reputation.

Deep linking or framing requires written permission.

6. Links to Other Sites

Our Site may include links to third party sites. We are not responsible for their content or policies.

7. Use of Our System

You must not use Our System to:

• Send offensive, unlawful, or misleading communications.
• Infringe privacy or intellectual property rights.
• Misrepresent your identity or affiliation.

We may monitor communications and modify submitted information. Personal data will be handled in accordance with our Privacy Policy.

8. Disclaimers

• Content is for general information only and does not constitute professional advice.
• We make reasonable efforts to ensure accuracy but provide no guarantees.
• Pricing and service details may change without notice.
• Availability of services is not guaranteed.

9. Our Liability

• We accept no liability for loss or damage arising from use of Our Site, except where required by law.
• We are not liable for business losses such as lost profits, goodwill, or interruptions.
• We are not responsible for viruses, malware, or external disruptions.
• Nothing excludes liability for fraud, negligence, or personal injury.

10. Viruses, Malware and Security

You must not introduce viruses, attempt unauthorised access, or attack Our Site. Breaches may constitute criminal offences and will be reported.

11. Acceptable Use Policy

You must use Our Site lawfully and not for fraudulent or harmful purposes. Breaches may result in suspension, termination, or legal action.

12. Privacy and Cookies

Use of Our Site is governed by our Privacy Policy and Cookie Policy, available at www.nescolutilities.com/privacy-policy.

13. Data Protection

We comply with the UK GDPR and Data Protection Act. For details of how we collect, process, and retain personal data, please see our Privacy Policy.

14. Communications from Us

• We may send important notices by email.
• Marketing emails will only be sent with your consent and will include an unsubscribe option.

15. Changes to These Terms

We may update these Terms at any time. Continued use of Our Site constitutes acceptance of the updated Terms.

16. Contacting Us

You can contact us via Our Site, by email at info@nescolutilities.com, or through the details provided on our Contact page.

17. Law and Jurisdiction

• These Terms are governed by the laws of England & Wales.
• Consumers benefit from mandatory protections in their country of residence.
• Business disputes fall under the exclusive jurisdiction of the courts of England & Wales.